Which Payment Program Is Right for Your Shop?
Payment technology is only part of the equation. The way your shop handles processing costs can also make a significant difference.
Depending on your business and how you want to handle payment acceptance, there are different program options to consider.
Traditional Processing
With traditional processing, your shop generally absorbs the cost of accepting card payments as part of the normal cost of doing business.
This can be a straightforward approach for shops that want a simple, familiar payment experience for their customers.
Dual Pricing
Dual pricing gives your customers a clearly presented choice between paying with cash or using a card, with the applicable prices displayed upfront.
For shops that qualify and implement the program properly, this can provide an alternative approach to managing payment acceptance costs.
Surcharge Programs
Another option may be a compliant surcharge program that applies an additional fee to eligible credit card transactions, where permitted.
Because payment-program rules can vary by card brand, transaction type, and location, it's important to understand the requirements before choosing a program.
Hybrid Programs
A flexible approach that gives your customers a choice.
A Hybrid Program combines two payment approaches in one solution.
Credit card transactions can use a dual-pricing structure, while PIN-debit transactions are processed through traditional debit processing.
This gives your customers another way to pay—and can provide an attractive option for both your customers and your business.
How it works
When a customer uses a credit card, the dual-pricing structure applies the appropriate displayed price.
When a customer chooses to use a PIN debit card, the transaction is processed through traditional debit processing instead.
That means customers who prefer using their PIN debit card can choose that option and potentially avoid the higher credit price, while your business benefits from the typically lower cost associated with PIN-debit processing compared with credit card transactions.
Why consider a Hybrid Program?
- •Give customers a choice in how they pay
- •Offer PIN-debit customers an alternative to credit card pricing
- •Potentially reduce processing costs on eligible debit transactions
- •Combine two payment approaches in one program
- •Create a more flexible payment experience for your customers
A Hybrid Program can be an attractive option for repair shops that want the flexibility of dual pricing while still accepting traditional PIN-debit transactions.
Which Payment Program Is Right for Your Shop?
Every repair shop is different. The right payment program depends on your customers, how you want to handle processing costs, and the payment experience you want to provide.
| Program | How it works | Best suited for |
|---|---|---|
| Traditional Processing | Business pays processing costs | Shops wanting a simple customer experience |
| Dual Pricing | Cash/card pricing displayed separately | Shops looking to offset card costs |
| Surcharge | Fee applied to eligible credit transactions | Shops wanting to recover eligible credit costs |
| Hybrid | Dual pricing for credit + traditional PIN debit | Shops wanting flexibility for debit customers |
Not sure which approach is right for your shop? Let's talk through the options and find a program that fits your business and your customers.